Rules to live by for computer users from the Tech Suport Department:
41. When you need to change the toner cartridge, call I.T. support. Changing a toner cartridge is an extremely complex task, and Hewlett-Packard recommends that it be performed only by a professional engineer with a master's degree in nuclear physics.
42. When you can't find someone in the government directory, call I.T. support. Due to budget restrictions, we double as 1904.
43. When you have a lock to pick on an old file cabinet, call I.T. support. We love to hack.
44. When something's the matter with your computer, ask your secretary to call the help desk. We enjoy the challenge of having to deal with a third party who doesn't know anything about the problem.
45. When you receive a 30-meg movie file, send it to everyone as a mail attachment. We got lots of disk space on that mail server.
46. Don't even think of breaking large print jobs down into smaller chunks. Somebody else might get a chance to squeeze a memo into the queue.
47. When the Finance folks are printing a 100-page spreadsheet on the LaserJet, send your black and white print job to the color printer. We get the black toner for free.
48. When you lose your car keys, send an email to the entire department. People out in Wagga Wagga like to keep abreast of what's going on.
49. When you bump into an I.T. person at the grocery store on a Saturday, ask a computer question. We do weekends.
50. Don't bother to tell us when you move computers around on your own. Computer names are just a cosmetic feature in NT 4.0; they won't be doing anything useful until the next major release.
51. If you need to buy a computer for your daughter in college, feel free to pick our brains while we're eating. We're good at talking shop with mouths full.
52. If your son is a student in computer science, have him come in on the weekends and do his projects on your office computer. We'll be there for you when his illegal copy of Visual Basic 6.0 makes your Access 95 database flip out.
53. When you bring your own personal home PC for repair at the office, leave the documentation at home. We'll find the jumper settings on the Internet.
54. We're aware of that problem with computers just sitting there and not doing anything. We're confident that with the next service pack they'll be able to dance the jig.
55. The correct location to store important files is the Recycle Bin. It's just like a real office, where you keep your tax receipts in the blue can under your desk.
56. If you miss Windows 3.1, find the line that goes shell=explorer.exe in your SYSTEM.INI file and replace it with shell=progman.exe. It makes troubleshooting infinitely easier when we ask you whether you have a Start button at the bottom of your screen and you truthfully answer us that you don't.
57. If you hate PC's, get on the Internet and download one of those desktop enhancements that make your computer look just like a Mac, down to the sad faces replacing verbose error messages. We find it refreshing to troubleshoot the nuances in that sad little face instead of some cold forbidding hexadecimal integer.
58. When you detect a French accent in an I.T. person's voice, switch to French. We don't mind that your level of fluency is that of a mildly retarded 4-year-old; you don't make a whole lot of sense in your own mother tongue either.
59. We don't really believe that you're a bunch of ungrateful twits. It hurts our feelings that you could even think such a thing. We wish to express our deepest gratitude to the hundreds of clueless losers portrayed herein, without whom none of this could have been remotely possible.
60. Keep it crashin'!
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